Tag Archive: speech

State of the Union 2011: How to be Technocratic AND Visionary

You don’t have to be a rocket scientist to know that if spontaneity is what you seek then don’t go looking for it in the State of the Union address.

This annual saccharine fest is always an exercise in stage management – both from the President (and team) who delivers it to the orchestrated response from the bi-partisan Congress that sits through it.

A lot has been made of how this year was a subdued affair – partly because of the sobering effect of the Arizona shootings and partly because of the subsequent decision for some Republicans and Democrats to break partisan lines and sit together.  This, critics say, is partly responsible for why Obama was unable to re-produce the one-hundred standing ovations he notched up in last year’s. That said, I still counted twenty-eight (which is a lot by European standards) and all were accompanied by rictus grins and sententious head nods.

A subdued speech may be no bad thing – particularly as this year’s SOTU was flagged as a centrist call for unity to quell the heated rhetoric that had come to characterise America’s political discourse in recent months.

It did not fail on that front. The underlying messages – innovation, education, jobs and competitiveness – were all non-ideological, technocratic topics. Irrespective of political stripe, it would be difficult for any American to take issue with a speech that is about bolstering the US’s place in the world in light of the new challenges posed by China and India. In pure content terms I felt as though I could have been listening to one of Gordon Brown’s Budgets when he was Chancellor. Except Brown was never afraid to mention poverty and, as one of my fellow SOTU watchers noted, Obama didn’t mention it once.

Brown: The consummate technocrat

This is where the similarity to Brown ends. Because clearly the huge rhetorical difference between Obama and Brown is that Obama knows all the tricks to work an audience. And Brown never mastered them.

So, even though the speech was (largely) technocratic in focus, its language was visionary. America was having a ‘Sputnik moment’. There was talk of ‘high-speed rail to high-speed internet’. America was ‘poised for progress’. Alliteration, metaphors, zeugmas – Obama was using all the tools to work his language into something that would inspire the audience and keep it with him.

Furthermore, Obama understands the importance of stories for helping the audience visualise his words and make his message (about the transition from old to new economies) stick. He included numbers and hard data but they are dwarfed by the number of examples he used:

‘The rules have changed. In a single generation, revolutions in technology have transformed the way we live, work and do business. Steel mills that once needed 1,000 workers can now do the same work with 100. Today, just about any company can set up shop, hire workers, and sell their products wherever there’s an internet connection.’

I’m not sure how to describe this kind of speech. Visionary technocratic? If you have any thoughts please let me know.

Osborne’s Spending Review Speech shows Good Communication in Action

Analysis of big set speeches is always revealing, not least because it invariably illustrates how uniformly the formula for speeches is applied. The UK’s Public Sector Spending Review, as delivered by Chancellor George Osborne is a case in point.

We write regularly about using metaphorical language so I won’t dwell on this, but if a posh PR firm had created a ‘messaging house’ for this speech the roof (or over-arching message) would have been ‘back from the brink’. Please note this alliterates, and it was delivered in the second sentence and repeated in the middle and again at the end with a slight enhancement ‘back from the brink of bankruptcy’.

But let’s turn now to the ascending tricolan, or to make it more easily understood, the rule of threes.

As a device the tricolon or ascending tricolon have been much loved by speech writers for two thousand years. Veni,vidi, vici was apparently used by Julius Ceaser and is a tricolon. When translated into English it is an ascending tricolon because the third verb is longer than the preceding two: we came, we saw, we conquered.

So let’s see how Mr Osborne used this rule. Well just in the first couple of minutes we have:

‘providing for families, protecting the vulnerable and underpinning a competitive economy’

And shortly afterwards

We are going to ensure, like every solvent household in the country:
· that what we buy, we can afford;
· that the bills we incur, we have the income to meet;
· and that we do not saddle our children with the interest on the interest on the interest of the debts we were not ourselves prepared to pay.

A little later:

We will stick to the course.
We will secure our country’s stability.
We will not take Britain back to the brink of bankruptcy.

The rule of threes can, and probably should, be applied to all lists used in presentations or interviews. In fact one could go as far as to say that no list, designed to be spoken, can comfortably go beyond three.

But the rule of threes should be used in longer arguments too. As Mr Osborne helpfully illustrates:

Mr Speaker, let me turn now to the spending decisions and the three principles I propose to apply to the choices we have to make.

There is really no particular reasons why there are three principles rather than two or four, even five. I am sure he actually has a lot of principles that have been applied to what is a complicated and controversial programme. But for public consumption, three principles are much more comfortable, memorable and reportable. (Ha!)

First, reform – that in every area where we make savings, we must leave no stone unturned in our search for waste and we must deliver changes necessary to make our public services fit for the modern age.

Second, fairness – that we are all in this together and all must make a contribution.

Fairness means creating a welfare system that helps the vulnerable, supports people into work, and is also affordable for the working families who pay for it from their taxes.

Fairness also means that across the entire deficit reduction plan, those with the broadest shoulders should bear the greatest burden. Those with the most should pay the most, including our banks.

Third, growth – that when money is short we should ruthlessly prioritise those areas of public spending which are most likely to support economic growth, including investments in our transport and green energy infrastructure, our science base and the skills and education of citizens.

It takes discipline to organise and simplify arguments like this. Professional people and experts who have not studied communication are constantly tempted to add more detail, include sub clauses, exceptions and qualifications. In fact they try to speak as they would write. And this is the crucial difference. Written documents are there for reference. You can read it two or three times. There is time to pore over the meaning of individual words and process all the exceptions and qualifications. This is not true for spoken communication. In spoken communication all those qualifications that may make an argument more technically accurate will often kill the communication value.

Interestingly written journalism sits between documentation and explanation. It is clearly written and printed but is designed to be easy to read and digest. Journalists are often unaware of the extent of their own professional skills, but in fact the ability to simplify arguments and communicate them effectively is rarer than they think.