Posts

Super League Apology and Why Sorry is the Hardest Word
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‘Sorry’, as Elton John was keen to remind us in 1976, ‘seems…

Crisis Comms Management – Aussie PM gets it all horribly wrong
Crisis communications management today has a whole set of rules…

Beast from the East – Wrestling with the Comms
The Beast from the East gave Britain a whole host of challenges…

Rail passenger communication in the dark ages
Rail passenger communication needs to be dragged into the 21st…

Crisis management: that’s the way to do it!
In my last blog for The Media Coach, I wrote about the importance…

Crisis Media Interviews: Face the music – but sing from the right song sheet
Crisis media interviews are understandably terrifying, and most…

Crisis Comms: How to say sorry
Crisis Comms should include a basic tenet: know when to say sorry.
“Sorry…

Cameron’s Crisis Communication Lesson
Many a good crisis communication lesson is never shared, or the…