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Answer the question

Answer The Question! A Media Training Basic

Answer the question! A phrase that must be shouted at the radio and television hundreds of times a day. It is also a plea used by many a frustrated political interviewer. But last week interviewer Richard Madeley (of Richard and Judy) went one step further and after several attempts to get Defence Secretary Gavin Williamson to answer a question announced ‘interview terminated’ – out of sheer frustration.

I must admit I missed this storm in a teacup initially but by the end of the week, everyone was talking about it. And since then Madeley has written about it in The Guardian  (apparently it was the most popular thing he has ever done on television) and Charles Moore in the Spectator has stepped in to suggest that Madeley was in the wrong, not Williamson.

Just in case you like me missed it, here is the end of the Good Morning Britain interview. (The elephants in the background were explained earlier – Williamson was doing the interview from a Safari Park.)

This ruckus highlights something that has puzzled me for a very long time. Why have our politicians all been taught (and surely they must have been taught this) not to answer a question?

In our sort of media training, there is very strong guidance against ignoring a question. It is bound to lead to the journalist obsessing about the point and often prompts downright aggression. Much better to answer it and then also add something you want to say.

[I blogged here in September 2016 about the Prime Minister Theresa May’s mistake in constantly refusing to answer a question.]

In last week’s case, Defence Secretary Gavin Williamson was being asked by Madeley whether he regretted his ‘Trump-like’ choice of words when, back in March – in the aftermath of the nerve agent attack on the Skripals – he said ‘Russia should go away, it should shut up’.

Had Williamson anticipated this question he could have had a prepared phrase (or what we call a reactive line) such as:

“With hindsight, the choice of words was perhaps injudicious but people will have understood my frustration and anger at the attack on British soil…”

Or he might have chosen:

“No, I don’t regret the choice of words. There are times when straight talking is the right thing to do. But I don’t think the exact choice of words is the important issue here…”

Either way it is difficult to see what the long-term damage would have been and in fact, it would have been less of a news story than the actual refusal.

When we run message building sessions it is the preparation of arguments that takes the time. Preparing short responses to possible tough questions is usually fairly quick and straightforward. The trick is to try not to be quotable in your response. That can be hard if you are a high-profile politician (either of my suggested responses from Williamson could have made a news story but with little long-term impact) but much easier for everyone else.

The important thing is not to just ignore a question. A frustrated journalist who thinks he has the audience on his side is a dangerous thing.

Oxfam Crisis Goldring

Oxfam Crisis notes

Oxfam is in crisis. There must be a whole book of ‘lessons’ from the implosion of this once great British organisation. An implosion caused by a seven-year-old scandal exposed by The Times newspaper last Friday. It is ghastly to watch and a text book example of a ‘crisis’ where new damaging elements of the negative story continue to emerge every day.

Oxfam will be lucky to survive

I feel compelled to declare my personal opinion about this Oxfam crisis. As many know I have worked a lot with charities and agencies in the developing world. I am a huge fan of ‘development work’ in all its guises. If more people knew the great work that is done, the more they would support it.

But it seems all too common for individual incidents of bad behaviour or bad management to be blown out of all proportion in order to discredit all or any development work. There are swathes of society who, with little knowledge of the reality on the ground in developing countries, believe money should not be ‘wasted’ helping people ‘over there’. They are quick to take any example of mismanagement or misappropriation of funds to prove their preconception. The Daily Mail in particular plays to this agenda in ways that many find hugely distasteful. My sympathy is all with Oxfam although of course not with those accused of wrong doing.

Oxfam crisis analysis

That said let’s look at the lessons of this Oxfam crisis.

Public outrage gets ahead of the law. The press likes to bay for blood as soon as any act that would offend a Victorian prude, comes to light. (Always remember this is fake outrage. Few journalists are paragons of virtue in their private lives). The Oxfam country director in Haiti, 7 years ago, admitted to paying for sex. Just to help the headline writers, the party where this happened has been dubbed a ‘Caligula like orgy’ – by ‘sources’ that spoke to The Times. He agreed to step down but his employer, Oxfam, chose not to sack him and not to prevent him working in his profession in the future.

Bad media crises have a habit of having many chapters. If the thing journalists have got their teeth into initially in a crisis is not actually illegal they will often switch the focus to ‘transparency’. Transparency is really difficult when dealing with personnel, commercial and many other issues.

The take-way is that as soon as a crisis starts, someone in the affected organisation needs to be reminding decision-makers that at any moment the whole focus could switch to ‘transparency’. Organisations need to be prepared to be totally transparent or find rock-solid reasons why they cannot be. Transparency can be brutal. Here is an article in CEO Magazine about transparency in a crisis.

Oxfam crisis: what could be done

Anyway, the only way to stop a crisis like this once it gets going is:

  • Sack a whole load of people or have them resign. Be careful if you sack, they may sue as Sharon Shoesmith, the social worker in the Baby P case did. And she won. Story here. 
  • Make an abject public apology. Here is Oxfam’s from CEO Mark Goldring. 
  • Make vast amounts of detail available to journalists who will quickly get bored.
  • Have spokespeople trained and ready to handle the sort of aggressive questioning that we have seen on every serious news programme.
  • Hire someone like Alistair Campbell or a specialist crisis firm (or us) to do your messaging and reactive lines. These need to be much more than wishy-washy statements of good intent. You will need substance and a forensic like approach to possible questions.
Oxfam Crisis Mark Goldring

Mark Goldring CBE, Oxfam’s CEO, made a clear and complete apology.

If you are an organisation full of decent honest people who expect the rest of the world to be measured, decent and honest you have a huge handicap. You will not realise the potential for the crisis to get out of hand and you will not expect the media to go for the jugular. One problem is that sometimes the media does and sometimes it doesn’t. Any doomsayer might be wrong and might damage his or her career by saying ‘this could go ballistic’ when it then doesn’t.

For students of media training lets look at two of the many interviews on this subject.

In this Newsnight interview with Dame Barbara Stocking, the CEO of Oxfam at the time of the Haiti operation, the scandalous bits are all the ‘outraged’ questions from Emily Maitlis. The measured responses from Dame Barbara are barely newsworthy. It was a difficult interview but overall she did well. Personally, I would have liked her to offer a solid apology and be a bit more robust in defense of the decisions Oxfam took. But she was credible and had solid answers. Note this interview was a pre-record. Not a good idea. Dame Barbara should have done it live.

Our second example is a BBC Radio 4 Today programme interview on 12th February – one hour ten minutes in, that is 7.10am. (Remember this disappears after one month.) In this unimpresive interview with Michelle Russell, Head of Investigations at the Charity Commission, it is clear that she had only one simple message and not enough detail to sustain the interview. She appears to be taken aback that Matthew Price, the interviewer, is questioning the competence of the Charity Commissioners themselves. She struggles to cope with what for her was apparently unexpected aggression.

It is the season of sex scandals

It is the season of sex scandals. Post Harvey Weinstein, many things that might in the past have not seemed to be a scandal – potentially are now. I doubt any organisation has no skeletons in the cupboard and I expect most have no idea how they would cope if the spotlight turned on them.

The Orville imagines the rule of law administered by twitter

I cannot finish without recommending a recent episode of The Orville – a brilliant skit on Star Trek running on Fox. In Season 1 Episode 7 Majority Rule, the team visit a parallel planet to Earth, Sargus 4, where the law is administered by popular vote on a planet-wide twitter-like feed. Whilst it is hilarious it is also a bit too close to Earth 2018 for comfort. This is not unrelated to the Oxfam scandal.

 

media interview traps

Media interview traps – how to avoid two of them

Media interview traps are relatively easy for journalists to set and for interviewees to fall headlong in to. At The Media Coach, we try to keep you safe by identifying the most common ones and giving you tips and techniques to avoid them. So it’s useful to look at two examples of interview traps which happened in recent days: being indiscreet near a microphone – even when you think you are not being recorded – and the journalist trying to get you to go ‘off message’ to create juicy headlines. The first trap resulted in days of embarrassing, negative publicity while the second was neatly avoided.

media interview traps

There are some well known media traps but people, even professionals, regularly get caught by them.

Media interview trap 1: Cameras are always on and microphones are always ‘hot’

During every media training session we drill into people the need to be very careful around microphones and cameras before and after an interview; in fact, whenever you are in a TV or radio studio. But familiarity can breed contempt and this week we saw even one of the UK’s most experienced journalists, BBC presenter John Humphrys, get caught out when he made controversial comments in a studio without realising he was being recorded.

He wasn’t on air at the time and was just chatting with a colleague before recording an interview when he made what he has since insisted were “jokey” comments about one of the biggest media stories in the previous week; Carrie Gracie’s resignation from the post of the BBC’s China editor because men in other editor posts were paid considerably more than she was.

The story about the lack of equal pay at the BBC had been running for several days and probably would have been winding down, but with the leaking of the recording, it is now right back up the news agenda.

One of John Humphry’s BBC colleagues, Jane Garvey, summed up the incident nicely when she tweeted:

media interview traps

Media interview trap 2: going off message/just reacting to the journalist’s questions

Also in recent days, experienced media performer, Stanley Johnson, (father of Foreign Secretary, Boris) deftly demonstrated how to avoid another common media interview trap, which I call the “while I’ve got you here, can I just ask you about…” question.

Mr Johnson was appearing on a phone in on Radio 5live’s Emma Barnett show after the UK Government announced proposals to curb plastic waste in the environment. After giving his view on the proposals, and mentioning Boris, Emma Barnett, seized the opportunity to go slightly off-topic with Stanley Johnson in search of a potentially juicy headline by revisiting the very public falling out between his son and the now Environment Secretary, Michael Gove, during the last Conservative leadership contest. ( You can click here for the full interview which starts at 1 hour 24 minutes and 55 seconds and will be available for the next three weeks.)

media interview traps

Stanley Johnson refused to be drawn when asked about the relationship between Michael Gove and his son Boris Johnson.

When asked to respond to the comments from his daughter Rachel that Mr Gove had stabbed her brother Boris “in the front and the back”, Stanley Johnson neatly spotted the potential for negative headlines which could overshadow his environmental agenda. He simply took the sting out of the topic by refusing to get drawn in and saying “I don’t think it’s a good idea to distract from talking about the environment” before going back to his key messages on his intended topic.

This is an effective example of the bridging technique which we teach during Media Coach training sessions to ensure interviewees can avoid being drawn off-topic and ending up with headlines they never intended.

Finally, to avoid both traps, the two cases illustrate the need to take media encounters seriously, focus and remain disciplined at all times.

Photo 1: Pixabay
Photo 2: Creative Commons

 

 

senior leaders

Senior leaders – get media trained before you need it

Senior leaders are often booked into media training by PR professionals who are tearing their hair out. So often, successful, super-professional ‘talent’ has somehow missed out on a few of the basics of good external communication and are suddenly required to front a product launch or a PR campaign.

Senior leaders need communications skills

It is so common, so stressful for all concerned and so preventable, I think it is worth a blog post.

Senior leaders

Take the case of Theresa May – for many years an ambitious career politician now struggling with a hugely difficult job. Most of us in the PR business believe a few basic lessons in presentation, delivery and handling media interviews might have totally changed her fortunes. The problem, as I see it, is that she didn’t get the training on the way up and now, with the top job and a different crisis every day, there is no time to do it.

And we see exactly this in the corporate world. Senior leaders are incredibly busy. Diary management is a headache and a full-time job – outsourced to PAs, and EAs  for many of those we train. Trying to persuade these hard-pressed staff that a media trainer needs four hours in someone’s diary is likely to get the response – ‘sorry but can you do it in 45 minutes and by the way, he (or she) will probably be running late.’

A few hours is a good investment

But actually, four or even eight hours training over the career of a senior leader is a very small commitment. It is difficult to predict how many media interviews someone is likely to do in the future but we know for sure they will be doing countless presentations. And while some presentation training is provided, a lot of people slip through the net and still do it very badly.

My belief is that communications training – covering external versus internal comms, understanding the media, social media, messaging and interview control should be core subjects in management training programmes. And these should also include some coaching on delivery style. Being able to ‘perform’ whether in front of an audience or a journalist is also an essential skill. (I have written previously about how poor presentations are endemic in business.)

Incredibly useful professionally

I have lost count of the number of times people finish a media training session saying ‘even if I never speak to the media this is has been incredibly useful professionally’.

senior leaders

The ideal is to do it early, do it well and then top up the training as and when it is needed for specific events. That will avoid the sort of query I receive at least once a week: “can you cover press, radio and TV and give us some help with the messaging for three people in three hours?” It can be done but just not as well as I would like to do it.

So, if you are a learning development officer or an HR professional and some of this rings true – I would suggest asking your PR team about the problems they run into when looking for capable spokespeople. Then if you find I am right, start planning media and presentation training for your emerging leaders. If you think you are yourself an ‘emerging leader’ take my advice and wangle your way onto a media training course before you find you need it. You won’t regret it.

media interviews

Media interviews: is fear of failure leading to missed opportunities?

Media interviews still evoke horror in many people because the stereotype persists that a journalist’s main aim in life is to humiliate hapless interviewees. And while I can’t guarantee that you won’t come across the occasional Jeremy Paxman-wannabee – the vast majority just want interesting guests who can fill a few minutes airtime or column inches with lively and informative conversation!

media interviews

Media Interviews: Journalists need interesting speakers

From big set-piece events like The Budget to follow-up stories on topics like Brexit or the future of Zimbabwe, the media is constantly crying out for good interviewees to add information and insight.  And with average daily audience figures for a programme like BBC Breakfast of 1.5-million, not to mention the tens of thousands of viewers or listeners to regional and local media, turning down interview requests represents a huge missed opportunity to raise your professional profile or that of your business.

Yet I’ve had several conversations recently when people said they’d turned down interview opportunities through fear: “What if I say “the wrong thing”?” “What if they trick me into revealing something I shouldn’t?” “What if they ask me something I don’t know? I don’t want to look stupid!”

So how can you combat that fear of the unknown and turn a media interview into something less like a visit to the dentist and more of a win-win situation for you and your business?

Media interviews: Preparation is the key

There are three quotes that tell you everything you need to know about handling media interviews:

“It takes me two weeks to prepare an off-the-cuff speech.” (Richard Nixon)

“Who has got the questions to my answers?” (Henry Kissinger)

“There’s no such thing as a wrong question, only a wrong answer.” (US Broadcaster Ed Murrow)

What these quotes illustrate is that there is no shortcut to preparation if you want to shine in the media spotlight. Just because you are an expert in your field, do not assume you can just ‘wing it’ in interviews.

You must be proactive and ask the journalist questions before agreeing to take part. This will ensure that when you come to do your preparation you are crystal clear in your head:

  • What’s led them to do the story – what do they want from you?
  • What do you want to talk about?

Much of the fear of interviews can be avoided if you understand why they are interviewing you i.e. will you be a ‘player’ or a ‘pundit’? Are you there because you or your company/organisation are ‘the story’ (player) or are you there to comment on and add incite to a story or topic in the news (pundit)?

In many cases, people from professions such as lawyers, bankers, economists and the business world, will be interviewed in the latter role, which is the easier of the two because journalists are merely looking for you to have something interesting, informative and insightful to say about events, rather than putting the boot in!

Media interviews

Avoid being defensive or bland

Because so many interviewees are terrified of saying the ‘wrong thing’ they can become defensive and bland, and say nothing of interest at all – which is a cardinal sin if you are there as a pundit. (Here is a blog one of our team wrote a while ago about the problem of trade associations being just too bland.) To avoid this, once you clearly understand the circumstances of the interview, your preparation needs to cover two areas:

  • Set yourself an interview objective or headline: What one thing do you want the audience to take away from your interview?
  • Develop a MAXIMUM of 3 key messages/issues to back up your headline.

Language:

  • Remember you are not speaking to your colleagues, so avoid your industry’s jargon and speak in layman’s terms.
  • As a pundit, you are not there to plug your company. However, you should still think about relevant examples, anecdotes and proof points from your work that you can use to illustrate your points and make them more credible and robust (and show your/your company’s expertise).

Top tip for ‘pundits’

  • Remember the pub analogy: Imagine you are in a pub with a friend who knows nothing about your profession or business. Explain your answer to the journalist in the same way you would to your friend in a casual setting.

If you follow these tips, you could see yourself becoming a regular contributor which is priceless advertising without costing you a penny.

media interviews

If you want to learn more about how to take advantage of media opportunities The Media Coach can run bespoke training session for you or your team. As trainers, we’ve helped launch many media pundits and enjoy hearing our one-time trainees pop up time and time again.

For further reading, this is a good blog for scientists and pharmaceutical industry people on how to do a good interview.

Picture credits: Image 2 Steve Debenport

Developing messages: Are you guilty of navel-gazing?

Journalists often accuse the PR world of ‘navel-gazing’ when developing messages and trying to sell-in stories. While working in various BBC newsrooms I often took calls from people trying to sell me a story by saying “This is really interesting…” Unfortunately, most of the time it was interesting to them but of little relevance to a wider audience.

Well, this week the boot has been on the other foot. Journalists have found the silencing of  Big Ben interesting but the rest of the country less so. The Big Ben story went on and on for nearly a week. But apart from those inside the Westminster bubble, does anyone really care?

developing messages

Big Ben will remain silent for the next four years – a story that had extensive coverage for more than a week. But who really cares?

Perhaps one reason it got so much coverage is because it’s the so-called ‘silly season’ when journalists sometimes struggle to fill newspapers and bulletins.

Here are some questions to ask when developing angles and messages to sell into journalists.

Developing messages: Ask is the story timely?

In other words is it about an issue of the moment, next week’s news rather than last week’s. Clearly, Big Ben passed this test. Most of the coverage happened before it fell silent not afterwards.

Developing messages: Is your story relevant to people’s lives?

Do your messages pass the ‘So What’ test? In the case of Big Ben, most people have heard of it, so the news it will be silent for most of the next four years might be of some interest. But many people I’ve spoken to outside London remarked that they didn’t really care and found a week of coverage over the top, because it was irrelevant to their daily lives.

When developing key messages and selling-in stories, look for ways to make the story relevant to multiple audiences.

One good example of how to take engineering out of the laboratory and make it relevant was the recent story about replacing concrete blocks in washing machines with water.

Roger Harrabin is a BBC environment analyst (we used to call them reporters).  The first line of his washing machine story is a perfect illustration of the second element you need when selling-in a story to journalists: can you sum up why it matters in one sentence? He wrote:

“A simple device to cut the weight of washing machines could save fuel, cut carbon emissions and reduce back injuries, according to researchers”. Now that clearly passes the ‘So What’ test? Journalists will respond better if you think the way they do and ‘cut to the chase’.

Developing messages: Have you joined the dots?

We understand, this approach is often at odds with the way many people think. An engineer once said in a media training session “You have to understand that, as engineers, we are trained that the facts should speak for themselves”. This, unfortunately, demonstrates exactly why selling-in stories, developing key messages or answering questions in a media interview can go so badly wrong. When speaking to busy journalists don’t fall into the ‘too obvious to mention’ trap: you have to connect the dots and (concisely) spell out the point you want to make and why it matters.

Of course, once you have the journalist’s attention it then really helps if you can back it up with a story, metaphor, anecdotes or proof points to bring your point to life.

A final example of effective communication – making it real – comes from Lord Browne, formerly of BP, who said in a recent talk that “engineering is about creating solutions to humanities most pressing challenges – whether it’s building a bridge, finding new treatments for cancer or tackling climate change”.

You can’t argue with that!

If you want more on this subject Robert Matthews blogged last year about a scientific study that was adapted to fit the Ted Talk formula. The talk was called ‘Can you really tell if a kid is lying’. The blog is here and the Ted Talk is here. 

Photo credit: Big Ben used under Creative Comms licence.

Don’t just answer the question

Media Training Basics: Don’t just answer the question

Imagine this ridiculous scene: You go to a doctor with some slightly worrying set of symptoms in the hope that he or she can reassure you or at least throw some light on what ails you. However, on this particular day your doctor refuses to do anything but answer questions. She (let’s say) has a huge wealth of medical knowledge that would be very useful to you but she refuses to share it unless you ask the right question. Ridiculous I hear you say. No one would behave like that!

Don’t just answer the question

But actually, this is exactly what most novice interviewees do in a media interview. They just answer the question.

Don’t just answer the question: know what you are there to say

In our book, media interviews should never be about just answering questions. You should arrive at the microphone or in front of the journalist knowing what you are there to say. This is absolutely not to say you should ignore the journalists’ questions. That is really annoying for both the journalist and any audience.

Of course, it is clear to all PR professionals that working out what the interviewee is there to say is not so straight forward.

Don’t just answer the question

Why knowing what to say is not so simple

Firstly, if the identified senior business executive spends most of his life talking to colleagues or fellow professionals, he will likely assume knowledge that a general audience doesn’t have and use jargon and technical language that is inappropriate.

Second, he will almost always forget to fill in the context. It is another version of assuming knowledge. One of my training colleagues likes to say ‘don’t forget to state the blooming obvious’.

Thirdly, in business, if you talk to a general audience about making money you are not going to get a good hearing. In the UK making money, whilst necessary, is thought to be a rather grubby activity.

And actually, it is probably not the important point. In fact, most business people spend most of their time worrying about doing a good job for their customers, they only think about costs and margins when talking to the boss. The problem is, if they treat the journalist as they would a grilling from the boss they will come across as hard-hearted and grasping rather than on the side of the angels. (There is an exception to this for financial and investment media who think making money is good. As we all know you have to tailor the message.)

Be credible

So, any spokesperson has to be helped to build a narrative that tells the story that needs to be told. That story needs to be rehearsed so they show up at an interview knowing what they are there to say. If they don’t they will just answer the questions.

And then they must be able to take the opportunity opened by a journalists question to land a message – but do this in a credible way. Credibility and likeability are the holy grail here.

Don’t just answer the question

Who does not have this ability?

• Theresa May. She ignores questions and lands her message without credibility.
• Donald Trump. He usually has no message and makes up a new one in response to the question. Alternatively, he trots out some tired platitude such as ‘Making America great again’ which works for him it seems but is not a strategy we endorse.
• Most Friday Boss participants on Radio 4’s Today programme. They rarely get beyond answering the question.

Who does have this ability?

• David Davis. Generally brilliant at answering the question but then moving to what he wants to say.
•  John McDonnell. Also brilliant these days in the toughest of interviews.
• Nigel Farage. You don’t have to agree with anything he says to know he is an excellent political communicator.
•  Nick Clegg. Continues to impress despite the tide of history turning against him.
• From the business community, Sir Martin Sorrell is always a prepared and credible interviewee.

We think most media trainers – our competitors – just prove how difficult media interviews can be. We constantly work with our clients to help them identify the messages and then codify them in a way that can be easily remembered in the interview.

If you watch or hear examples of bad (or brilliant) interviews do let us know. We are always looking for examples to use in our training.

Mitch

10 tips: what to wear on TV

What to wear on TV: is a question we are asked all the time.

Back in November I wrote ten top tips for women and promised we would also provide ten top tips for men. Just to reiterate: as media trainers, we think what you are wearing is one of the least important things to worry about if you are doing a TV interview. But we aim to provide the information our clients want. So here goes.

what to wear on TV

Normal business wear is a good principle to follow when being interviewed on TV

What to wear on TV: normal business wear

  • As with women, the overarching principle for professional people being interviewed on television is ‘normal business wear’. If you work for an NGO you will likely wear different clothes than someone running a funky design company. Whatever you would wear for work will probably work if you are being interviewed on TV.
  • Even men sometimes need make-up. We do understand that most red-blooded men baulk at the idea of wearing make-up but if it’s offered by a TV station we suggest you don’t turn it down. Many man have what we might diplomatically call a very high hairline. This can present a problem for the cameraman: a shiny pate will bounce light like a mirror and be very distracting.
  • Glasses on or off? The truth is it probably doesn’t matter. But it is not a good idea to take your glasses off just before an interview as you are likely to have an indent on the bridge of your nose which again, can be distracting. It is true that if you wear glasses on camera you can find studio or camera lighting is bouncing off the lenses and obscuring your eyes. However, this is the camera operators problem, not yours and they can easily adjust the shot to avoid the problem.

What to wear on TV: jacket and t-shirt

  • For most of our clients, we would suggest men wear their jackets on camera. Ties are optional and really depend on the culture of the organisation you are representing. As with women, the jacket not only looks smart, covers any embarrassing underarm sweat marks but also gives the technicians somewhere to put the microphone.
  • If you do wear a tie please, please check the knot is right at the top before the interview begins. Also, ensure the tie is hanging straight. Small misalignments can make a big difference to the image and it is easy to give the impression that you are overly informal or don’t care.
what to wear on TV

A small misalignment in your tie can quickly leave the wrong impression

What to wear on TV: think of your socks

  • Give some thought to your socks! The vast majority of interviews are filmed as a ‘mid-shot’ which is the waist upwards or slightly higher. The problem is you may not know what the studio set is like and what shot they are planning to use. It is not something interviewees can have any influence over. If they put you on a low settee (think BBC Breakfast News) there is every chance your legs and socks will be in shot some of the time. If they are brightly coloured or worse too short you are again providing a big distraction to what you are saying. Three inches of hairy leg between sock and trouser bottom will be the main preoccupation of a third of your audience. I am aware that Jon Snow has been wearing highly coloured hugely distracting socks for a very long time but it is part of his brand and he is on our screens most nights which means there is no novelty value.

What to wear on TV: what colour?

  • People often ask ‘what colours can I or should I wear? The truth is it makes very little difference these days so long as you don’t wear checks. 20 years ago camera technology struggled to cope with black, white, bright red etc. Today, black and white are best avoided if possible but only because they can be unflattering in harsh light. Softer colours are more flattering. Pink and blue shirts are considered preferable to white but again it is marginal. However, as with women, one important rule remains; don’t wear high contrast checks. If you do the picture will ‘strobe’ making it look as though you have recently been standing in a nuclear bunker. While this is not a crime, it is distracting.
  • Check your hair. For women the most common problem is long hair falling across their eyes and either being distracting or being constantly flicked away which is also distracting. For men, this is less of a problem but the early morning cow’s lick is very common. It is often right on the crown of the head and not instantly seen when looking in the mirror but will show when you move your head around while speaking. It is not a crime but not ideal.
  • Please do also consider your posture. Sit up straight, don’t loll and consider the BBC rule – bottom in back of chair. Leaning slightly forward means you look interested and caring.
  • Finally, where you look during the interview is much more important than what you wear. Hold the eyeline with the interviewer as much as possible unless you are doing a ‘down the line’ in which case you will need to stare down the lens of the camera.

If you want to prepare for a television or radio interview why not book a session in our studio. We can realistically recreate the interview you are about to do and you can watch and critique your own performance as well as enjoying expert coaching. That means you are much more likely to get it right on the day.

What to wear on TV: other articles

Don’t just take our word for it. Here we share again an article about what to wear on TV.
We condensed it down to 10 top tips but here are 22 tips on what to wear for a TV interview.

What to wear on TV

What to wear on TV: our 10 top tips

What to wear on TV is a question we are asked all the time. As media trainers, we think what you are wearing is one of the least important things to worry about if you are doing a TV interview. But we aim to provide the information our clients want. So here are our 10 top tips. We are dealing here with advice for women but will come to advice for men in the coming weeks.

What to wear on TV

Any sort of jacket is a good idea on TV, partly because it gives somewhere easy to attach the microphone

What to wear on TV: normal business wear

  • As an overarching principle start with ‘normal business wear’. We are not talking here about dressing as a TV presenter or as a celebrity (they do not need our advice). But if you are being interviewed as a representative of an organisation wear something that would be appropriate to going to work for that organisation. This will clearly be different if you work for a tech company where jeans and a black polo may be the norm compared to running a bank where you will be suited and booted every day.  If you work for an NGO you will likely wear different clothes than someone running a funky design company. Whatever you would wear for work will probably work if you are being interviewed on TV.
  • Women need make-up. I remember seriously offending someone from a very politically correct NGO by saying this but my view is that it is a bad idea to go in front of the camera without make-up. Firstly, it is important to understand that TV lights are harsh and will be unflattering. Secondly, almost every other woman on the programme will be wearing lots of make-up and you will look odd if you don’t. Clearly there are exceptions; if you are reporting or saving lives in a war zone there are more important things to worry about. [Orla Guerin MBE is a BBC journalist who reports regularly from the Middle East and is a legend in her own lunchtime. I don’t know for a fact that she never wears make-up but it certainly doesn’t look as if she does. But I totally make allowances as a viewer as she is usually wearing a flak jacket and interviewing distraught relatives of recent victims of some atrocity or other – and absolutely clearly has other things to worry about. But if she was in the studio doing an interview I am sure she would wear make-up and so should you.]
  • This does beg the question what sort of make-up? My topline advice is a good foundation and take steps to make your eyes standout.  Use blusher if you need it and normally wear it while lipstick is optional.
What to wear on TV

The safe wardrobe option for an interviewee is jacket and t-shirt, it is the outfit most often chosen by female television presenters

What to wear on TV: jacket and t-shirt

  • For most of our clients, the ‘safe’ outfit for a woman interviewee is a jacket and T-shirt or jacket and shift dress. The T-shirt should not be too low on the neckline – any cleavage is distracting so avoid showing it. Similarly not too high on the neckline: polo necks are very rarely seen on TV for good reason. They are too hot for a studio environment. Most female newsreaders stick to the jacket and T-shirt formula and it is a very safe one.
  • Having a jacket gives somewhere to clip on the microphone and saves any embarrassing need for wires up under a dress or pulling a delicate top out of shape.
What to wear on TV

Avoid scarves and overly large jewellery: simple lines are least distracting

 

What to wear on TV: avoid scarves

  • Avoid scarves and overly large jewellery. I would advise trying to keep a clean ‘unfussy’ image and amazing jewellery will again only distract from your message. Dangly earrings are to be avoided as they will move and again distract from what you are saying.
  • The vast majority of TV interviewees are shot from the midriff upwards, something that is called a mid-shot. However, unless you absolutely know that is how the interview will be shot you may want to give some thought to the bottom half! Crucially, if there is even a remote possibility that you are going to be on a low settee – do not wear a short skirt. If you do you will surely spend the whole interview tugging at the hem at and worse being distracted by the amount expanse of your legs on show.
What to wear on TV

Jackets can be worn with a shift dress but if it’s too short you might be worried about showing too much leg

What to wear on TV: what colour?

  • People often ask ‘what colours can I or should I wear? The truth is it makes very little difference these days so long as you don’t wear checks. 20 years ago camera technology struggled to cope with black, white, bright red etc. Today, black and white are best avoided if possible but only because they can be unflattering in harsh light. Softer colours are more flattering. However, one important rule remains; don’t wear high contrast checks. If you do the picture will ‘strobe’ making it look as though you have recently been standing in a nuclear bunker. Whiles this is not a crime, it is distracting.
  • Hair off the face. If you have long hair consider tying it back. Viewers need to see both your eyes to trust you. Also, there is nothing more irritating than someone constantly flicking their hair back off their face.
  • Finally, where you look during the interview is much more important that what you wear. Hold the eyeline with the interviewer as much as possible unless you are doing a ‘down the line’ in which case you will need to stare down the lens of the camera.
What to wear on TV

TV lighting means it is a good idea to wear make-up if you are being filmed

If you want to prepare for a television or radio interview why not book a session in our studio. We can provide a realistic run-through   and you can watch and critique your own performance as well as enjoying expert coaching. That all means you are much more likely to get it right on the day.

What to wear on TV: other articles

Don’t just take our word for it, here is an article about what to wear on TV.

We condensed it down to 10 top tips but here are 22 tips on what to wear for a TV interview.

getting media interview basics right

Remember to get the basics right

You’d think that being the chairman of a high-profile group campaigning for Britain to stay in Europe would at least require you to remember the name of the organisation concerned.

You’d think.

But as Lord Rose, chairman of the ‘Britain Stronger in Europe’ group discovered in an interview with Sky News, even such obvious details can slip from the mind in the heat of the moment.

“I’m Stuart Rose and I’m the chairman of Ocado,” he started telling political editor Faisal Islam before realising that whilst true, that role was not relevant to the interview that was about to follow.

“Sorry – chairman Stay in Britain… Better in Britain campaign,” he stuttered, before trying to clear the decks with “Right, start again!”

Sadly, the next two versions were no better.

“I’m Stuart Rose and I’m the chairman of the Better in Britain campaign…er… Better Stay in Britain campaign.”

Four attempts, none of them correct. Not only embarrassing, but also a mistake which went onto overshadow his key message – the claim that the EU brings in an additional £670,000 a year for the average British business importing or exporting goods within the union. Very few of the media reports which followed that interview made mention of his key statistic, and chose to highlight his opening errors instead.

A mistake like that matters. If the chairman of an organisation can’t remember what it’s called, why should anybody else? And with a plethora of different pressure groups campaigning variously to stay in or leave the European Union, yours needs to stand out.

So how can you make sure you don’t forget something so fundamental?

The key is good old-fashioned practice. As well as going through possible interview scenarios in advance, something called ‘tongue-memory’ comes into play, making it easier to remember those words and phrases which have actually been uttered out loud beforehand.

You should also seize any useful mnemonics available out there. The more unusual, the better – and as far as Lord Rose was concerned, he had already been offered a helping hand by his rivals.

Eurosceptic campaigners positively enjoy referring to the ‘Britain Stronger in Europe’ group as ‘BSE’ for short – the unfortunate acronym also standing for Bovine spongiform encephalopathy, or mad cow disease, which led to the EU banning British beef in the 1990s.

All he had to do was take their acronym on board, and use it to spell out the correct order of the letters beginning the words in his group’s name.

Simple, dramatic and effective – and even more powerful because it uses an intended insult from the very people opposing you, to help you on your way.