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Super League Apology and Why Sorry is the Hardest Word
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‘Sorry’, as Elton John was keen to remind us in 1976, ‘seems…
Crisis Comms Management – Aussie PM gets it all horribly wrong
Crisis communications management today has a whole set of rules…
Jacinda Ardern: Political Leader with a Strong Compass
Jacinda Ardern, it appears, has set the gold standard for how…
Crisis management: that’s the way to do it!
In my last blog for The Media Coach, I wrote about the importance…
Crisis Media Interviews: Face the music – but sing from the right song sheet
Crisis media interviews are understandably terrifying, and most…