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Coronavirus Communications – PM could do better, a lot better
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Coronavirus communications from the government are being scrutinised…

Jacinda Ardern: Political Leader with a Strong Compass
Jacinda Ardern, it appears, has set the gold standard for how…

Getting Out in Front of the Story: Bezos Case Study
‘Getting out in front of the story’ is a phrase that comes…


Crisis Management Uber style: keep quiet and cover it up
Crisis management best practice dictates that, if the worst happens,…

What not to do in a crisis? Follow Ryanair’s example of crisis management!
Crisis management is stressful but not usually difficult. When…

Twitter and PR: Crisis, Trump and Trolls
Twitter and PR are now, in my view, inseparable. Preparing material…

Cameron’s Crisis Communication Lesson
Many a good crisis communication lesson is never shared, or the…

UK floods: Cameron’s press conference was straight out of the crisis communications handbook
David Cameron gave a textbook crisis management press conference…