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Crisis Comms Management – Aussie PM gets it all horribly wrong
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Crisis communications management today has a whole set of rules…
Jacinda Ardern: Political Leader with a Strong Compass
Jacinda Ardern, it appears, has set the gold standard for how…
Getting Out in Front of the Story: Bezos Case Study
‘Getting out in front of the story’ is a phrase that comes…
What not to do in a crisis? Follow Ryanair’s example of crisis management!
Crisis management is stressful but not usually difficult. When…
Crisis Comms: How to say sorry
Crisis Comms should include a basic tenet: know when to say sorry.
“Sorry…