As a multi award-winning musician, songwriter and lyricist, you’d expect Ed Sheeran to be able to turn a decent phrase. And with years of performing experience behind him, you’d also expect him to connect successfully with his audience. Last week he combined several of these skills when he appeared in his own video, following his […]
Rapport is that easy-going relationship which good speakers have with their audience, indicating that they understand their world. But in business presentations, the quality is often as elusive as it is desirable. Like the concept of gravitas (which we can help with too, by the way), it’s also something that critics suggest presenters try to […]
Interviewers often receive a lot of stick about using unfair amounts of pressure to force interviewees to reveal something they are trying to keep secret. In other words, to ‘draw’ something from them, when they are quite clearly trying not to be ‘drawn’. Sometimes this criticism is justified. But occasionally, interviewees themselves provide the impetus […]
