lessons learnt from hunting story

Lessons from the death of Cecil the lion

Whilst I can’t stand hunting, I do feel sorry for Walter J. Palmer the dentist from Minnesota who shot Cecil with a high-tech cross-bow. Given that thousands of people across the world go hunting every day and that the killing of animals for sport, trophy and other dubious benefits is commonplace, he is extraordinarily unlucky.

Cecil the lion

Cecil the lion was shot and mortally wounded by a dentist from Minnesota

International outcry

And the key factor in his bad luck is that the lion he killed had a name, and a memorable easy-to-pronounce name.  If the same well-known lion simply had a number, he would still have been dead but there would have been no international outcry.

As spin-doctors what we learn from this is that if you want people to care – about anything – give it a name. It is the first crucial step in building empathy.

The school spider

I learnt this from my mother, at one time a secondary school English teacher and always a respecter of all living creatures. In our family it was never permitted to kill spiders, flies or mice. They always had to be caught and put outside, somewhere safe.

One day Mum went into a classroom to discover some near hysterical teenagers egging each other on to kill a large spider. She immediately said ‘Do you mind, you can’t kill my friend Ermintrude!’ which stopped them all in their tracks. Further details of this story are rather lost in the mists of time but when Ermintrude disappeared, the youngsters who had been on a murderous mission a day or so before were now exercised as to whether the cleaning lady had killed the now beloved Ermintrude. Giving the spider a name probably saved its life.

The power of a name

In message building with clients I have learnt that giving something a name can have similarly miraculous results. I have helped name software systems, hypothetical bank customers, hypothetical refugees and the odd cow. Humanising something makes it easier to talk about and helps us to care.

However, if you don’t want to elicit sympathy your subject is often best left unnamed. Click through for a more in-depth piece from Frances Ryan of the New Statesman who compares the almost humanising of Cecil the lion with the “dehumanising” of the migrants at Calais.

And just to show the power of this story, when US late-night chat show host Jimmy Kimmel had his say he asked people to donate to the Oxford University researchers who had been tracking the lion. Donations to date have topped £300,000. If you are moved to donate too, click here.

Lindsay Williams

About Lindsay Williams

Prior to founding her communications training agency, The Media Coach, Lindsay Williams worked as a journalist from 1983. She specialised in financial and business journalism since 1991. After thirteen years in the BBC with local radio, regional television, Radio 4 and Radio 5 Live, she moved to Reuters Financial Television as Deputy Programme Editor. Working freelance from 1998, she was contracted in a variety of roles including as an executive producer for Bloomberg television delivering half hour profiles of Chief Executives, as a producer with Sky Business Unit and at CNBC. She has had articles published in Sunday Business, The Business, The Times and in specialist magazines such as Companies & Finance and Impact. For the majority of her journalism career she specialised in reporting business and finance. Lindsay Williams hosts a range of bespoke communication skills courses for The Media Coach which include Media Training, Presentation Training, Crisis Media Training and Message Building.

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