How to avoid unplanned headlines: do not criticise using a metaphor, interesting or flowery language. [If you are a student of The Media Coach we would say don’t ‘sizzle’ on the negative.]
The firestorm that surrounded the comments from Ofsted chairman David Hoare, about the Isle of Wight ‘ghetto’ with ‘inbreeding’ caused a deep sigh from me. When will they learn!
How to avoid unplanned headlines: be cautious in your language
Here is a man who is in public life, and has been chairman of Ofsted, the school’s regulator, for two years. Before that, he had 30 years in business and was a trustee of the Academies Enterprise Trust which runs 60 schools. Why does he not know that, unless you want headlines, you should be very cautious in your language when you are being negative.
How to avoid unplanned headlines: journalists love criticism
Journalists love criticism. They live in a world of black and white, heroes and villains, goodies and baddies. They love to report conflict. They love it so much that they often manufacture it. If they don’t actually make it up, they will certainly fan the flames of even a tiny spark in the hope that it will become a two-week long conflagration.
When I was a local radio reporter at the beginning of my journalistic career I worked out quickly the way to deal with a boring interviewee; persuade them to criticise someone or somebody. I had a list: the council, the public, the government or the landlord. Any one of these would give me a headline. Teacher slams councillor, Norfolk councillor blames the government, Norfolk landlord criticised, etc. Usually it didn’t work, interviewees saw the danger and declined to be led into controversy. I can’t remember but perhaps occasionally it did because I went on trying.
How to avoid unplanned headlines: don’t play with fire
And that is my point. How can these senior people not see that they are playing with fire.
Last week I blogged about how Kevin Roberts of Saatchi and Saatchi aggravated his first crime (suggesting women in advertising lacked ambition) by criticising a well-known campaigner Cindy Gallop.
Here are a bunch of other people who have criticised without thought and had to apologise:
How to avoid unplanned headlines: check the mic is off
There is a whole other category of gaffes made when the perpetrator thought they were in private but their comments were caught on microphone.
There was the one that contributed to former Prime Minister Gordon Brown losing an election, when he called a Rochdale pensioner ‘that bigoted woman’.
A famous one from long ago, well 1993, was ‘those bastards in the cabinet’, an unguarded remark from the then Prime Minister John Major, about three of his colleagues.
Another Prime Minister, David Cameron, was caught on mic telling the Queen that Afghanistan and Nigeria were two of the most corrupt countries in the world.
This was shortly followed by the Queen being caught on camera saying the Chinese officials had been ‘very rude’ to the British Ambassador during an earlier state visit.
I cannot really write about gaffes without mentioning Prince Philip, who has a whole file for which he has never apologised. But then he is married to the Queen.
- 3 subjects to avoid if you want to stay out of the headlines - August 21, 2017
- 8 tips for professional communicators - August 9, 2017
- Business writing: a 7 step plan and a few other tips - August 1, 2017
- Messaging explained: Robbie Gibb steps up to save PM - July 10, 2017
- Media Training Basics: Don’t just answer the question - July 5, 2017
- Mugwumps steal news headlines - May 1, 2017
- Election and other bits and bobs - April 25, 2017
- When Offence Goes Viral: What can PR do? - April 11, 2017
- Legs-it: what should women leaders wear? - April 3, 2017
- PR Basics: Don’t overpromise - March 13, 2017