Answer the question! A phrase that must be shouted at the radio and television hundreds of times a day. It is also a plea used by many a frustrated political interviewer. But last week interviewer Richard Madeley (of Richard and Judy) went one step further and after several attempts to get Defence Secretary Gavin Williamson to answer a question announced ‘interview terminated’ – out of sheer frustration.
I must admit I missed this storm in a teacup initially but by the end of the week, everyone was talking about it. And since then Madeley has written about it in The Guardian (apparently it was the most popular thing he has ever done on television) and Charles Moore in the Spectator has stepped in to suggest that Madeley was in the wrong, not Williamson.
Just in case you like me missed it, here is the end of the Good Morning Britain interview. (The elephants in the background were explained earlier – Williamson was doing the interview from a Safari Park.)
In our sort of media training, there is very strong guidance against ignoring a question. It is bound to lead to the journalist obsessing about the point and often prompts downright aggression. Much better to answer it and then also add something you want to say.
In last week’s case, Defence Secretary Gavin Williamson was being asked by Madeley whether he regretted his ‘Trump-like’ choice of words when, back in March – in the aftermath of the nerve agent attack on the Skripals – he said ‘Russia should go away, it should shut up’.
“With hindsight, the choice of words was perhaps injudicious but people will have understood my frustration and anger at the attack on British soil…”
Or he might have chosen:
“No, I don’t regret the choice of words. There are times when straight talking is the right thing to do. But I don’t think the exact choice of words is the important issue here…”
Either way it is difficult to see what the long-term damage would have been and in fact, it would have been less of a news story than the actual refusal.
When we run message building sessions it is the preparation of arguments that takes the time. Preparing short responses to possible tough questions is usually fairly quick and straightforward. The trick is to try not to be quotable in your response. That can be hard if you are a high-profile politician (either of my suggested responses from Williamson could have made a news story but with little long-term impact) but much easier for everyone else.
The important thing is not to just ignore a question. A frustrated journalist who thinks he has the audience on his side is a dangerous thing.
- Dominic Cummings’ Lockdown Drive : Falling Foul of Fairness - May 26, 2020
- Stay Alert – A Perfectly Good Message - May 18, 2020
- Hostage to fortune: 20 thousand deaths would be ‘a good outcome’ - April 28, 2020
- Presenting online: lipstick and heels - April 2, 2020
- Risk Communications: COVID-19 case study - March 4, 2020
- The PM’s Media Silence: Strategy or Farce? - February 26, 2020
- Emily Maitlis – Airhead: Why all PRs should read it - February 10, 2020
- Greggs On A Roll - January 14, 2020
- Crisis Comms Management – Aussie PM gets it all horribly wrong - January 7, 2020
- Naming – A Misunderstood Art - December 11, 2019