Posts

Blue passport

The blue passport and the power of the tangible

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The blue passport has been called an icon of British Identity.…
Journalists are not clients or customers

Journalists are not clients or customers – handle with care   

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Journalists are not clients or customers and this seems to confuse…
Oxfam Crisis Goldring

Oxfam Crisis notes

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Oxfam is in crisis. There must be a whole book of ‘lessons’…
Crisis media interview

Crisis Media Interviews: Face the music – but sing from the right song sheet

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Crisis media interviews are understandably terrifying, and most…
media interview traps

Media interview traps – how to avoid two of them

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Media interview traps are relatively easy for journalists to…
senior leaders

Senior leaders – get media trained before you need it

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Senior leaders are often booked into media training by PR professionals…
media interviews

Media interviews: is fear of failure leading to missed opportunities?

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Media interviews still evoke horror in many people because the…
crisis management

Crisis Management Uber style: keep quiet and cover it up

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Crisis management best practice dictates that, if the worst happens,…
misspeak Michael Gove

So easy to misspeak: case study from Michael Gove

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It is so easy to misspeak in public, especially if you are trying…
Developing Messages Big Ben

Developing messages: Are you guilty of navel-gazing?

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Journalists often accuse the PR world of 'navel-gazing' when…