Posts

Crisis Comm Scott Morrison Feature

Crisis Comms Management – Aussie PM gets it all horribly wrong

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Crisis communications management today has a whole set of rules…
Jacinda Ardern Image

Jacinda Ardern: Political Leader with a Strong Compass

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Jacinda Ardern, it appears, has set the gold standard for how…
getting out in front of the story

Getting Out in Front of the Story: Bezos Case Study

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‘Getting out in front of the story’ is a phrase that comes…
Oxfam Crisis Goldring

Oxfam Crisis notes

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Oxfam is in crisis. There must be a whole book of ‘lessons’…
crisis management

What not to do in a crisis? Follow Ryanair’s example of crisis management!

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Crisis management is stressful but not usually difficult. When…
Crisis Comms: how to say sorry

Crisis Comms: How to say sorry

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Crisis Comms should include a basic tenet: know when to say sorry. “Sorry…